Friday, October 12, 2007

Crispy

I am in long sleeves. I almost cannot believe it. I cant see the skin of my arms!!!! What do I do!! Okay, breathe Sarah. This is what you wanted. Aww...the theme from Buffy just came onto my iPod and I miss that show...*sigh*. So believe it or not, this year there is a pro and a con to it becoming autumn. Pro, all the things that I love about this season. Con, the colder it gets, the less insects they are to collect and freeze. Which means that it's time for another plug...

PLEASE PLEASE PLEASE!!! I CAN USE ALL THE HELP I CAN GET!! NO PRESSURE BECAUSE IT'S MY OWN FAULT FOR LETTING ALL THIS TIME PASS. BUT IF YOU SEE AN INSECT (NO SPIDERS PLEASE, THOUGH THEY ARE COOL) TAKE A SECOND AND CONSIDER CATCHING IT. BEGGARS CANT BE CHOOSERS SO I WILL TAKE ANYTHING BUT WHILE I AM ON THE TOPIC, I WOULD PREFER THEM IN TACT AND NOT SQUISHED. THOUGH ANY BUG IS BETTER THAN NO BUG AT ALL. THANK YOU!!

Sorry. Thats two time in a row. I'm just starting to feel the crunch. Eww, bugs go crunch...

So I think that Bob Evans needs to have a seminar on common restaurant courtesy for it's employees. One of the morning servers and a morning hostess came in...for the second time I might add. It was about 8:00pm. And I had three other tables and Danielle had just been given a 10 top. So we were are scrambling around to help people and help Danielle with her plight. Shoulder some of the load. These two employees (I feel only slightly bad because I can't remember their names) who are friends apparently, have 5 other people that come and join them. They start at one of out long tables that can seat 8 comfortably, but they seem to be unable to conserve space, so as more and more people come along(it was originally supposed to be only a 5 top) they decide that they need to move to another table. The round table in the corner. They also decided that three of them wanted to order and they said that they would be the only ones( they are the only ones there at this point.) I take their order.

By this time the 10 top has arrived. Goody. I was going to take it, but Danielle spared me. I Have been helping her and my other tables when the rest of my 5 top, now a top shows up. I get their drink orders and then go to do other things because I was under the impression that no one else was getting food. Then one of them decides that they want food. And the waitress wants banana bread. All around they are not the kindest of people anyway...but this takes the cake. I was busy then for the next 20 minutes trying to get everything in order and get my food out. Get my tickets out and get people refills. I do have to admit that I spent the least amount of time at the round table with the two employees. But it's not like I was never there. And they were pretty demanding. They needed something every two minutes. Haven't they heard of asking my to get jelly at the same time they ask my to get honey or ketchup? No. I guess not. I know that this entry is long. Bare with me, I am almost done.

After a while, we get everything out to the 10 top and I am now ringing up tickets for people. I am in the process of ringing up needy tables ticket, when the phone rings. Casey(the wonderful and delightful hostess that works Thursdays) answers it. Moments later she comes up to me and says, "the round table called for you."

"Okay," I answer

"No, they literally called for you. On the phone."

I look at her uncomprehending for a moment then raise my eyebrows.

"That was them just now on the Bob Evans phone?"

"Yeah"

"Cute."

I make my way over there with an smile plastered to my face. I apologize that it's been a while since my last visit over there. Before I can ask what they want, A man who was part of the party(he looked about 50) spoke up. "Oh, don't worry. It will be reflected on your tip."

I cant tell if he's joking so I just smile and ask what I can do to help them. They want their check. okay good. I tell them that I was in the process of working on it when they called. They laugh at their little "lets call our waitress over by calling the restaurant" joke. I smile and walk away to get back to what I was doing feeling a little smug that calling me over only insured that they had to wait longer. Casey is just as exasperated with them as I am which makes me feel better because it's not just because I am oversensitive. I get them their ticket and they leave immediately. Thank goodness. But later when I go to clean off the table I see no cash tip. Thats okay. They probably left me a tip on credit. I go to print off my credit tip report. I look down the list and see their ticket. (by the way, it was a good 30 dollars). And guess what? There was no tip at all. The man was not joking. Apparently my service to their table was so bad that I don't deserve to make any money at all from them. A complete waste of my time. All I got out of it was a headache. I have noticed that sometimes there are people who just don't tip, or forget. This table had two employees of Bob Evans. Two employees of the restaurant business. And they let me be left dry. I told this to Casey and we were incredulous. I do think that I need to talk to Steve or Bill about talking to employees about courtsey to your co-workers. Go somewhere else if you want to be a complete jerk. Don't so it to your won team or as Bob Evans calls it "Family".

Okay, I am done. I just needed to vent. On a side note, Danielle got only $5 dollars from her 10 top. I can't even remember how much the check was. But it was a lot and that was a ridiculously low tip.

Sorry. Now I can move on. Moving on...why do all vents seem to be epics? I think it's because we explain in great detail because we want people to feel our anger and justify it to those we are speaking to. And to ourselves. Maybe.


2 comments:

emily said...

Fascinating last insight, actually. Probably the reason.

But I was commenting for other reasons, namely-- I"M SORRY I GOT YOU INTO THIS BUSINESS!!!! I remember stories like that and I HATE those times. I HATE that Bob Evans employee table FOR you. I will gladly pick a pregnant fight with either of those employees. Not to mention the fact that you are newer anyway, so can't they cut you some slack? They were in the wrong 100%. 1,000,000,000%.

Grr.

Steven William Lambson, Jr. said...

Sarah- I take great solace in my unshakeable belief that there is, in all fact and truthfulness, a special level of hell reserved for servers and restaraunt employees who don't tip well. I feel you'd be perfectly justified in jacking them in the mouth the next time they complain about money. Say, "Listen A**HOLES, you want to complain about money? Let me call you on the phone and tell you what I think." Then you slam them in the shins with the vacuum or a chair or something. Can you tell I'm passionate about this?
It truly is one thing for ignorant or retarded tables not to leave a tip- it's another thing entirely when cretans like that have the gall to come in, bring their snotty little friends, and give their server hell, just because they think it's fun to call them on the phone. Tell me their names (when you remember :) and I'll go slash their tires. Or I'll have Joe Kruse do it.

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